Shipping Policy

Thank you for visiting and supporting TotallyTribal. The following are the terms and conditions that constitute our Shipping Policy. Please allow 5 to 10 business days for all deliveries. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping charges for your order will be calculated and displayed at checkout.

We currently have a hub of product stocked in the US to avoid issues of international shipping. For more questions and exceptions about international shipping to locations other than the US please email at or call at +1 (805) 720-9899. 

Return & Refund Policy

Thank you for being one of TotallyTribal's valued consumers. We are sorry to note that you had an issue with your purchase & would like to return the purchased goods. While all TotallyTribal goods are made to the highest standard of craftsmanship & passed through stringent post stitching quality checks, we would like to apologize for any inconvenience that this purchase may have caused you.

Totally Tribal Refund Policy: Returns are only accepted subject to following conditions being met:

  • within 7 days of the date of purchase.

  • The product when received by you must have either:

    •  damaged fabric

    •  irregular stitching

    • malfunctioning zip for bags

To be eligible for a return, your item must be unused and in the same condition that you received it. Please take a photo and send it via email to with a short description of the problem and the order number. If the product received by us is unused and undamaged, we will refund the price of the product being returned and any shipping costs accumulated along the way.